However, orchestrating such a finely-tuned service was not without its hurdles. The company’s ambition to provide a seamless customer experience required a sophisticated blend of features and functionalities – a tall order that meant revamping the very logic underpinning their systems. Enter the challenges:

• Precision pricing calculations;
• Robust data storage;
• Smooth processing of regular purchase items;
• Aggregated orders;
• The creation of kits and bundles.

These tasks demanded a system that could juggle different item types, quantities, and bespoke adjustments – all while keeping an eye on offers and promotions. Additionally, managing a whopping 100,000 data points was no small feat. The platform needed to not just store this data but also weave complex company hierarchies and offer diverse access levels to orders and subsidiary companies.

To whip up a solution that ticked all these boxes, the enterprise leaned into Salesforce's Experience Cloud. This choice provided the needed infrastructure to handle orders and process payments seamlessly. The integration with T-hub for hosting services was a strategic move, enabling the Redtag developers to deftly step up the game in managing pricing processes and all order-related operations.

The development team didn't just take a leap, they made the most out of Salesforce's capabilities. By incorporating custom logic and page replacement, they transformed the website into a platform that even B2B novices could navigate with ease. Before partnering with Redtag, the client had the tools to create data imports but struggled to implement the entire system. Redtag’s intervention was a game-changer, transforming their vision into a fully functional reality, leaving the client thoroughly satisfied.