Redtag’s Managed Services provide ongoing, hands-on Salesforce expertise without the overhead of building an internal team. Whether you need admin support, optimization, roadmap planning, or help rolling out new features — we act as an extension of your team. Our model is flexible, fixed-scope, and built to evolve with your needs.
What Are Managed Services?
You’ll get a dedicated team that knows your business, with proactive improvements, fast issue resolution, and clear communication at every step.
Audience
- Growing Teams
- Under-Resourced Admin Teams
- Sales & Service Leaders
- IT & Ops Teams
- Startups & Scale-Ups
- Long-Term Salesforce Users
Why It Matters
- Avoid delays and bottlenecks as your Salesforce needs expand
- Offload routine tasks and focus on strategic initiatives
- Get faster execution on priorities and better reporting for decision-making
- Reduce ticket queues and improve platform stability with fewer escalations
- Access senior-level Salesforce talent without hiring full-time
- Modernize your org and eliminate outdated processes and technical debt
Key Benefits of Redtag Managed Services
Reliable Admin Support
Handle day-to-day Salesforce needs with confidence — we manage requests, updates, and routine tasks
Proactive System Improvements
We keep your system stable and running smoothly, while continuously identifying opportunities to improve performance, workflows, and user experience with Salesforce best practices
Consistent Availability
Get expert support without worrying about sick leave, turnover, or onboarding delays
Strategic Guidance
Stay ahead with roadmap planning, feature rollout support, and advice grounded in Salesforce best practices
Faster Delivery
Cut backlog and respond quickly to changing business priorities with a responsive partner team
Knowledge Retention
We build and document everything in your org, maintaining internal wikis so translations are seamless
Knowledge Retention
We build and document everything in your org, maintaining internal wikis so translations are seamless
What’s Included
Our Managed Services plans are tailored to your needs and can include any or all of the following:
Admin Support
Profiles, permissions, reports, page layouts, automation, and configuration tasks
Feature Enhancements
Support for implementing new Salesforce features or third-party tools
Release Management
Planning and support during Salesforce seasonal releases
Backlog Cleanup
Prioritization and execution of long-standing tasks or user requests
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Data Management
Imports, de-duping, and validation for better reporting and segmentation
Training & Enablement
Coaching for internal admins, power users, or sales/service teams
Strategic Planning
Regular check-ins and roadmap reviews to align platform with business goals
Feedback
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"Redtag’s Managed Services have been a game changer for us. They helped clean up legacy issues, improve performance, and respond fast to our evolving needs. Unlike agencies that wait for you to hand over tasks, Redtag works like part of your team — proactive, dependable, and easy to communicate with."
Eliza M.
Director of Revenue Operations, UK
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