The hospital faced a slew of challenges. Doctors were locked in a secure data environment, alienating patients from their own information. The platform in use was clunky, making life harder for the staff. Complying with strict government data security rules was another obstacle to clear.
How Salesforce Resolved Burning Issues in Healthcare
Redtag leverages a singular solution to address a multitude of hospital and client needs via Salesforce
Turning the Tide in Patient Engagement and Operational Agility
Post-implementation, the hospital saw a sea change. Patients now had the keys to their medical records and recovery maps via the Experience Cloud, anchored by their BSN number. For hospital staff, this solution was a game-changer, enabling precise tracking of patient care plans and assisting in pinpointing the right Care Modules. This transformation resonated across the board, with over 100,000 active patients and users smoothly navigating the system. All in all, the solution brought a fresh breath of efficiency and effectiveness to the once-standard healthcare routines.