The Center sought a solution facilitating patient-physician interaction and efficient data sharing regarding dialysis. They needed a 24/7 accessible tool for patients to submit health measurements and receive medical feedback.
Enhancing Customer Experience for the Dutch Dialyse Center
The Dialyse Center in the Netherlands elevates patient experience with Redtag and Growtivity's innovative solutions
Results of Using Salesforce in Healthcare Institutions
Before this initiative, creating a universally accessible tool for both patients and care providers, capable of integrating with the national system, was a significant challenge. The Experience Cloud now features custom components that have markedly improved user experience. Enhanced data visualization, enabled by the D3.js library, has played a crucial role. This project has successfully empowered Salesforce to assist over 600 patients across the Netherlands in their daily dialysis process.