• 3+ years of hands-on experience in Salesforce implementation projects
• At least 2-3 projects with significant focus on Salesforce Field Service Lightning (FSL)
• Strong knowledge of Salesforce development: Apex, Lightning Web Components, and Flow
• Experience working in Agile/Scrum teams with DevOps tools and CI/CD practices
• Strong understanding of service operations and mobile workforce enablement
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or a related field
• English proficiency at the B2-C1 level, both written and spoken
  
  

Field Service Lightning Expertise

• Hands-on experience implementing Salesforce Field Service Lightning in complex service environments
• Strong understanding of FSL components:
  • Service Territories, Operating Hours, Skills, Work Types
  • Service Appointments, Work Orders, Service Resources, and Crew Management
  • Scheduling Policies, Optimization Engines, and Dispatcher Console
• Experience configuring and extending the FSL Mobile App and customizing mobile flows for technicians
• Familiarity with asset management, maintenance plans, and preventive service scheduling
• Ability to implement custom scheduling logic, validations, and mobile UI enhancements using Apex, LWC, and Mobile Publisher
• Experience integrating FSL with IoT platforms, ERP systems, or third-party routing/scheduling tools is a strong plus
• Understanding of FSL data model, service lifecycle, and dispatch operations
• Ability to troubleshoot scheduling, syncing, or mobile app-related issues in FSL
• Experience with offline mobile functionality, multi-language, and multi-region setups is beneficial
  
  

Certifications (Required):

• Salesforce Certified Platform Developer I
• Salesforce Service Cloud Consultant
• Salesforce Certified Field Service Consultant

• Design and Deliver Salesforce Solutions: Customize and extend Salesforce using Apex, Lightning Web Components (LWC), and Flows to meet service business needs.
• Implement and Configure FSL: Set up and maintain key FSL components, including service territories, service resources, work types, skills, scheduling policies, and mobile settings.
• Translate Business Requirements: Collaborate with business analysts and stakeholders to define functional requirements and translate them into scalable FSL configurations and customizations.
• Contribute to Solution Architecture: Participate in technical solution design, especially in areas involving scheduling optimization, mobile app usage, and dispatching logic.
• Ensure Solution Quality: Apply Salesforce best practices for scalability, performance, and maintainability in both FSL configuration and custom development.
• Integrate with External Systems: Build and support integrations with ERP, asset management, and IoT platforms to enable field service automation.
• Collaborate Cross-Functionally: Work with project managers, developers, consultants, and QA engineers to ensure timely and high-quality project delivery.
• Support Deployment Processes: Participate in version control, CI/CD, and environment management using tools like Salesforce DX and Git.
• Stay Current: Keep up with Salesforce Field Service innovations and evolving mobile service trends.

• Working in a fast-paced team and company with challenging tasks;
• Social Package;
• Friendly atmosphere and professional team;
• Competitive remuneration and regular performance reviews;
• Great opportunities for professional and career growth;
• Flexible working schedule.
• Free English classes;
• Free business lunches in our Lviv office.