Redtag, a Salesforce implementation and staff augmentation company, has established a life-long successful cooperation with Provisio Partners, one of the biggest Salesforce implementation service providers in nonprofit and human services based in Chicago, IL. We act as a talent supplier for prominent public sector organizations at the federal and state levels. Our shared values of trust, integrity, dedication, and growth drive our operations.
Established in 2017, Provisio implements bespoke Salesforce solutions for nonprofit organizations, public sector entities, and human service providers to better contribute to community wellbeing. Provisio Partners collaborates with organizations that aid socially vulnerable individuals in assimilating into the community through Salesforce solutions to help the community effectively.
Provisio Partners developed the Salesforce Nonprofit Package with its custom solutions. With our profound expertise and best practices in Staff Augmentation services, we offered the most suitable solution at a reasonable price. The company enlisted Redtag as a staff augmentation vendor in November 2018.
Our role involves configuring the necessary products and managing the associated data to help the State of Illinois and other Federal organizations address social insecurity effectively.
As the team at Provisio grew from ten members to 60, our Staff Augmentation expanded from supplying three to four developers to providing teams of 20-25. The talent pool often includes 2-3 Salesforce Architects, 3-4 Salesforce Consultants, and a few QAs. Together, we make impactful decisions, plan and calculate estimates, and prepare Solution Notes at the start of every project.
In addition to effective communication and prudent resource management, Redtag and Provisio Partners discovered a strong alignment regarding values, development practices, and cultural compatibility. This harmony laid the foundation for a solid and successful partnership, marked by trust and smooth and fruitful cooperation. By prioritizing transparent communication and maintaining a flat structure, Redtag and Provisio Partners have maximized their collective resources, resulting in impactful outcomes for their clients.
We configured the following products:
The teams at Provisio Partners and Redtag have developed over 100 impactful projects across the Human Services, Nonprofit, and Healthcare sectors, helping those struggling independently to take their first steps toward wellbeing.
Our work typically includes the following activities:
We developed solutions to address the COVID-19 crisis and established assistance programs to transform the lives of the homeless, unemployed, and immigrants. These programs provide guidelines, support services, and other essential resources.
When the COVID-19 outbreak hit the State of Illinois, we developed a Salesforce Experience Cloud service to facilitate swift vaccination sign-ups. This crucial move saved lives and supported the community's wellbeing when the public health system site was overwhelmed. We're proud to have completed various socially essential projects in partnership with Provisio, giving back to the community.
Beyond crisis response, we've implemented advanced management systems for organizations like the Illinois Arts Council, bolstering their capacity to support artists and art initiatives.
Redtag and Provisio joined forces to establish a charitable lottery, an innovative approach to fundraising. Our shared vision is to leverage Salesforce solutions to drive meaningful change.In the Health Trust Project, we successfully implemented the complex Field Service Lightning product, demonstrating our ability to tackle challenges and laying the groundwork for long-term success.
Moreover, we've collaborated on projects spanning food distribution, mental health services, and early childhood care. Our collective Salesforce expertise has streamlined processes, improved service access, and positively impacted individuals and families in need.
We consistently deliver solutions that exceed client expectations, reflected in our remarkable satisfaction rate of 9.74 out of 10. Our collaborative approach embraces creativity and continuous learning while committing to industry advancements. Redtag and Provisio Partners tackle complex projects ingeniously, leveraging a range of Salesforce products to craft innovative solutions.
Our partnership epitomizes the synergy of shared values, industry expertise, and a commitment to delivering exceptional Salesforce solutions. We persistently push boundaries, embrace technological advancements, and drive transformative change within the nonprofit and healthcare sectors. We assist Provisio Partners in forging meaningful community connections and achieving significant growth, enabling our clients to unlock the full potential of Salesforce.
Salesforce Nonprofit Cloud
Nonprofit Cloud Case Management
Field Service Lightning
Service Cloud Voice
Salesforce Program Management Module