Creating better customer experience in Healthcare Industry for Netherlands Dialyse Centers

In partnership with Growtivity

Story

Modern requirements of healthcare institutions

Our client is a group of healthcare centres providing dialysis services in the Netherlands. It offers up-to-date dialysis treatments to patients with the variety of diseases, tailored as much as possible to individual needs and aimed at the patient's independence. The client needed to develop a system, one the main goals of which would be to allow patients to enter the results of their dialysis treatment in the simplest way possible. It was crucial to offer a solution for the patients to enable them to manage their dialysis- and treatment-related data including data about their physician. Patients and care providers needed generic access to the patients' up-to-date electronic health records (EHR), with the possibility to export and transfer them to other physicians.

Clouds & Technologies

Experience Cloud

Custom components to adjust UX

d3.js library for data visualization

API integration with HL7 server

Integration with Twilio for SMSs

Complex Data Model supporting EHR

Discover more in the article

5 Challenges of Healthcare and how Salesforce can cover them

by Yurii Biletskyi, Director of Learning and
Development at Redtag

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